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Descriere
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The Analyst, Solutions Implementation, BSS/OSS Consultant
will be involved in client-site work; either as an individual or
part of a team in one or more stages of an implementation
project and may be involved in operational on-site client
support.
Duties&Responsibilities
General requirements
Systems integration background
Previous experience with major BSS Systems
CRM and account management solutions
Written and fluent spoken business English
Consultative and client facing skills
Mobility is critical to these positions. Personnel should expect 50-80% travel from their home location. Travel requirements may consist of frequent weekly travel and/or extended stays at Project locations.
Compliance with Computaris implementationn methodology
Principal duties and responsibilities:
Implementation
Define configuration specification, migration tools specification
and/or test case specifications. Assist in defining migration
and/or testing strategies
Involved in implementing the solution at different stages in the
project.
Involved in the delivery of final solution to the client
Play an active role in handing over project to client support for
on-going service
Solutions
Analyze client business problems and needs.
Adhere to client requirements and solution architecture
throughout the project life cycle.
Create business & solutions requirements documents.
Provide regular status reports to account management
(Program), team management (Implementation) and project
management.
Requirements
Bachelor’s degree in related field from a four-year
college or university with three to five years related
experience; or equivalent combination of education and
experience. Advanced degree preferred
Ability to establish and maintain quality communication
with the client
Strong oral and written communication skills
Excellent problem solving and analytical skills
Ability to work both individually and as part of a team
Ability to make decisions regarding time and priority
management
Basic knowledge of UNIX, SQL, and/or Oracle
Proficiency in English, as well as the native language of
the hiring location
Additional languages are desirable
Frequent travel (50% – 90%)
Proficiency with various software applications
programmes such as Microsoft Office Suite is desirable
Knowledge and experience of some of following:
requirements analysis; product configuration; data
migration; testing methodology and practice; CRM
industry; Customer Care and order management are preferred
Personality profile Intelligent, market aware, leader, technology enthusiastic, binternational outlook, customer aware, dynamic, self-motivated, systematic, flexible, team player, hard worker
Company offers
Excellent remuneration
Flexible working environment
International projects with travel possibilities
Work in a young and dynamic team.
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Pentru a aplica
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Detaliile privind aplicarea la acest anunţ au fost ascunse, dat fiind că anunţul nu mai este de actualitate.
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Acest anunţ a expirat la data de
8 octombrie 2010.
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