English - Spanish Customer Service Professionals la Endava în Cluj-Napoca

This role presents a great opportunity to work for a growing, global IT Service provider. The role holders will be involved in delivering outstanding service in a dynamic and fast paced environment where they will be working with leading companies and the latest technologies.

Mandatory skills:

• Advanced English and Spanish both written and verbal;
• Knowledge of basic computer and technical terms;
• Regular contact with customers in a customer led environment;
• Hardware knowledge covering PCs, Laptops, Printers and other peripheral devices;
• Basic understanding of computer hardware and software.

Desirable skills:

• Experience in working in an English and Spanish language based call-centre operation, preferably working within the IT industry;
• Working with demanding customers and delivering to tight deadlines;
• Experience of working in a shift pattern;
• A strong knowledge of Microsoft based operating systems and applications.

We offer a competitive benefits package:

• The opportunity to work in an international environment
• Three to six months training period based in Endava UK working closely onsite with senior Endava Service Desk personnel;
• Career development possibilities towards 2nd Line support and team-leadership;
• Excellent benefits package.


Endava is a well-established IT professional services organisation, with 500 staff operating across Europe from our headquarters in London and offices in the UK (London, Oxford), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau, Cahul). We are a specialised provider of IT services and business solutions, focusing on the banking and financial services, telecommunications, media and professional services sectors.

Endava is a flexible and professional organization, and by joining our team, you can expect to work in an international environment and have rewarding opportunities. You will work on challenging projects, solving complex business problems by using leading edge technologies.

We are always looking for proactive professionals with specific skills for each role. We foster an environment of learning and sharing, encouraging our staff to develop their knowledge and creative potential. We value proactive professionals and support them in developing their leadership skills.

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